We understand that privacy is important to you, and we promise to look after your personal information. Any personal information you provide to us will only be used and recorded in accordance with the Data Protection Act 1998. We will not sell any information about you to any other party.

By providing your information, you consent to the collection and processing of such information in accordance with the terms of this Policy.
What information do we collect from you?
We will only collect information about you if you willingly provide it. The information you provide which is about you is referred to as personal information. Please make sure you update your personal information if any of your details change.

In order to do any of the following, you will need to provide us with certain details:

• place an order
• request a gold recycling/buying pack
• be contacted by us so that we may notify you of our offer to buy your goods under our gold recycling/buying scheme or answer any queries in relation to the proposed sale
• make a payment to you under our gold recycling/buying scheme
• sign up for e-newsletters
• enter competitions
• take part in a survey (in this instance, your details will be passed to a third party for research purposes only)
• give feedback to us

The details you provide may include your name, email address, delivery address, telephone number, credit or debit card number and the card's expiry date.

We may collect your IP (Internet Protocol) address to help diagnose problems with our server and to administer the website. An IP address is a number that is assigned to your computer when you use the Internet. Your IP address is also used to help identify you during a particular session and to gather statistical data.